Twilio Programmable SMS

Global SMS messaging for alerts and simple interactions.

What It Is

Twilio Programmable SMS enables sending and receiving text messages globally. It provides reliable delivery, delivery receipts, and support for long messages across carriers worldwide.

How We Use It

SMS provides a fallback and notification channel:

• Critical alerts: High-priority notifications that can’t be missed
• Simple commands: Quick interactions when WhatsApp isn’t available
• Verification: Phone number verification for account security
• Escalation: Urgent notifications when other channels fail

User Experience

SmartBox: ⚠️ ALERT: Production build failed
         Error: Type mismatch in auth.ts:42

         Reply RETRY to rebuild or VIEW for details

Why It Matters

SMS reaches every phone, regardless of internet connectivity or installed apps. For critical alerts and users in areas with limited data access, SMS ensures your SmartBox can always reach you.

Provided By

• Twilio

Used By Capabilities

• Smartbox: capability-scoped execution workspaces